And now the city is angry with BA

You are directly threatening the loss of your most valuable customers by imposing costs already included in the price of our tickets and hampering technology that is critical to the efficient functioning of our modern corporate travel programmes.

We urge you to move promptly to conclude your GDS negotiations with your best customers’ concerns top of mind.

...or so says a group of leading corporate travel types, upset at British Airways over its widely rumoured tough negotiating stance with the GDSs.

Full story here, courtesy of Travolution.