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Text your way to customer loyalty

mobile%20phone.jpgSabre announced recently that it would deliver travel information to holidaymakers via their mobile phone. People will be able to find out everything from whether or not their flight is on time to the best place for a coffee and croque monsieur in Paris.

"These latest technology enhancements make it even easier for agents to keep travellers up to date and in touch with the latest travel information, helping to build customer loyalty," says the company.

Since a study showed that, for most British people, their mobile is more important than their house keys, this is a simple and clever way to keep in touch with your customers long after they've left your shop.

This elephant driver in Thailand shows you can keep in touch with friends wherever you are in the world..

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Comments (46)

When you are abroad Orange send you a text, which you can sign up to travel information on your phone. No mention of cost on the text, so I assumed it was free, so replied to the text, out of interest.

Arrived back home and found I had £8 on top of my bill for these texts during my 4 night stay in Prague. I ranted and got my £8 back..

So lesson to learn is check the costs before signing up to any text based service, home or abroad.

Darren

This is getting a bit more subjective, but I much prefer the Zune Marketplace. The interface is colorful, has more flair, and some cool features like 'Mixview' that let you quickly see related albums, songs, or other users related to what you're listening to. Clicking on one of those will center on that item, and another set of "neighbors" will come into view, allowing you to navigate around exploring by similar artists, songs, or users. Speaking of users, the Zune "Social" is also great fun, letting you find others with shared tastes and becoming friends with them. You then can listen to a playlist created based on an amalgamation of what all your friends are listening to, which is also enjoyable. Those concerned with privacy will be relieved to know you can prevent the public from seeing your personal listening habits if you so choose.

Between me and my husband we've owned more MP3 players over the years than I can count, including Sansas, iRivers, iPods (classic & touch), the Ibiza Rhapsody, etc. But, the last few years I've settled down to one line of players. Why? Because I was happy to discover how well-designed and fun to use the underappreciated (and widely mocked) Zunes are.

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Nice read, I just passed this onto a friend who was doing a little research on that. And he just bought me lunch since I found it for him smile So let me rephrase that: Thank you for lunch!

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This page contains a single entry from the blog posted on September 24, 2007 10:40 AM.

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